Friday, April 27, 2012

Are you interested in sending SMS messages in Arabic or Chinese?

2sms has implemented a service to support SMS messages written using non-Latin characters. One unicode text message can only contain 70 characters, therefore when sending messages longer than that using characters outside the GSM 7-bit alphabet, the charges will vary. 

Call your account manager on 01234 757 800 or email to get the service set up and running on your 2sms account today.

Wednesday, April 18, 2012

Fast Upload address book

If you struggle to download software to your machine but would like to upload your address book with contact details stored within Microsoft Excel this is solution just for you!

Fast upload allows you to upload contact details into your 2sms web address book straight from Excel spreadsheet without the need to download any software to your

Click here to access the Fast Upload spreadsheet now!

If you would like more information about this or any other 2sms service, please get in touch with our 24/7 Sales and Support team on 01234 757800 or email

Friday, April 13, 2012

Process improvement starts with the smallest message

All businesses seek to improve their use of people and resources to grow revenues, reduce costs, serve customers better and do more of the right stuff.

One 2sms customer implemented a simple but effective solution to reduce costs, improve operations and ensure accurate deployment of drivers. Each day the customer sends text messages to van and lorry drivers on their books with their assignments for the next day. The messages are sent from an Excel spreadsheet at 6pm each evening, so that the drivers have their jobs to hand for the early morning start.

Once spreadsheet issues 500 daily jobs on average, taking less than one minute to dispatch the data.

The cost savings are substantial. No more telephone calls from Operations Managers to their fleet drivers, with all the problems associated with leaving voice-mails and not knowing if the message was delivered.

But the benefits do not stop there. By using the 2sms 2way service, any drivers who had issues with their instructions could text back their concerns. This allowed the customer to deal with the issues the night before, resolving problems before the start of the next business day.

The resulting improvements in customer satisfaction from happy customers receiving on time deliveries was fed back to all involved in this project.

The cost of sending these messages? Less than £200 a week. The cost of one vehicle left idle, or wrongly assigned? Multiples of SMS costs.

Return on investment : Instant.

Wednesday, April 11, 2012

2sms add support for Outlook Mobile

You can now send text messages through 2sms from your Outlook directly through Microsoft Outlook Mobile, without the need for a software add-in.