Thursday, August 27, 2009

Redesigning : US Presidential statement

"In the next 90 days, USCIS will launch a vastly improved Web site that will, for the first time ever, allow applicants to get updates on their status of their applications via e-mail and text message and online."
-President Obama, June 25th, 2009

On September 22nd a redesigned web site will be launched to help customers navigate the immigration system and remain up-to-date regarding their case status.
In response to customer feedback, from March to June 2009, USCIS conducted focus group discussions, usability tests, and surveys regarding general functionality of the website with a broad cross-section of users. Participants ranged from national & local stakeholders to customers and visitors to

Based on the findings, a design has been approved and is currently in development. The improved design of follows four core principles:

• A customer-centric homepage that provides applicants with a “one-stop shop” of immigration services information.
• Simplified navigation and improved search capability.
• Enhanced customer service tools including expanded Case Status Online with both email and text functionality.
• Information that is written clearly and meets the needs of our customers.

USCIS wants to help prepare customers for the redesigned website, so we are providing a mock-up of the new homepage reflecting these core principles. Between now and September 22nd, USCIS will continue to provide updates on the progress we make toward this goal. Please check our web site for future progress updates and to get answers to your questions.

If you have any questions about the website redesign, we want to hear them. Please send all questions to We will post the answers to your most frequently asked questions.

Friday, August 21, 2009

Become 2sms Affiliate Partner

Recommend 2sms services to your clients, associates and friends and receive commission on their purchases. Our Affiliate program allows existing customers to earn an ongoing commission on SMS services sales for referred businesses. Contact us on and we will provide you with an affiliate name and set you up as an Affiliate Partner in minutes.

Friday, August 14, 2009

Change / Cancel scheduled messages

A recurring request from customers was to be able to cancel or change scheduled messages. This is now possible on the 2sms web site.

Scheduled messages allows customers to set up SMS messages to distribution groups for future transmission. Messages can be set up to send once only, or on a repeating schedule, e.g. weekly. Great for the 'Remember to send your timesheets in on time' type message.

Email Productivity

2sms provides 50Fold - a customisable software toolkit that helps organisations to manage email.

50Fold's key insight is that changing email practice at a network level rather than at an individual level drives performance improvement. 50Fold's software improves productivity by 20%, reduces costs and lowers risk.

For more information go to:

Tuesday, August 11, 2009

Discussion : FEMA report on delivering evacuation notices

A new independent report prepared for FEMA showed telephone notification systems to be the preferred means for delivering evacuation notices during the 2007 San Diego wildfires.

Thursday, August 06, 2009

2sms on Microsoft Pinpoint

2sms is listed on Microsoft Pinpoint.

Pinpoint is a technology marketplace that helps customers easily find the experts, products and services they need. In the process, the site also supports the ongoing business success of Microsoft vendor companies.